Service
Source:JIANGYIN BAICHUAN OXYGENATION EQUIPMENT CO.,LTD Release time:2021-10-20 10:38:13 Author:909
Pledge:
(1) The problems reported by customers on the same day will arrive at the company to negotiate and resolve within 48 hours.
(2) If the material is found to be poorly processed or the size is not in place. Our company promises to resupply materials to customers within 48 hours.
(3) In order to ensure that the promised products are worn, stained and impact-resistant during long-term use, the products are finally tracked very strictly
Delivery time commitment:
(1) Product delivery time: try to meet user requirements, if there are special requirements, we can immediately organize production and processing, and strive to meet user needs.
(2) When the product is delivered, our company provides the following documents to the user;
① Product Quality Assurance
② Product delivery note
③ Purchased parts manual and manufacturer
④ Provide a list of wearing parts and spare parts, and include a certain amount of spare parts!
Technical Service Commitment
(1) Accept customer inquiries about product varieties, specifications, performance, process standards and main uses at any time;
(2) Actively develop new special products to meet customer needs;
(3) On-site service can be provided according to customer requirements to solve related problems in product use.
After-sales service procedures
If you have any disagreements regarding the quality and quantity of our products, please contact us in writing in time and provide the following documents and information accurately:
(1) The shipping code sheet and product quality certificate involved in the purchase of the product;
(2) Delivery time, vehicle number, quantity and written statement of objections;
(3) The original sub-package (bundle) acceptance certificate. We will quickly send professionals to deal with it.
Delivery service commitment
(1) Shipment strictly in accordance with the contract
(2) Load the truck in strict accordance with the regulations, not overloading, not partial, and not concentrated;
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